We want our customers to be satisfied with their purchase.
If you receive a damaged or defective item, please contact us within 7 days of delivery with clear photos and order details.
Eligible refunds or replacements will be processed after review.
Please note:
- Products must be unused and in original packaging
- Shipping delays caused by courier partners are not fully under our control
- Certain items may not be eligible for return due to hygiene or product type
Refund processing times may vary depending on your payment provider.
For refund assistance, please contact our support team.